MSDS/SDS Indexing Services

SDS Indexing Services

About

The client is one of the world’s leading providers of data and information services, which enable companies to improve compliance with Environmental, Health & Safety (EH&S) regulations and supply chain obligations through the entire lifecycle of chemicals and products.

Client Requirements

  • The client was looking for a reliable vendor partner for their (M)SDS indexation services.

    • The vendor should have the necessary infrastructure and staff with understanding and exposure to chemical knowledge to carry out the indexing of different types of (M)SDS. Vendor staff should be able to index the (M)SDS document correctly for various fields like Synonyms, Product numbers, Product use, CAS ID, Ingredients, Physical & Chemical properties, Transport, WHMIS, R&S Phrases, Handling & Storage, First Aid, PPE from the nine sections of (M)SDS
    • With the coming of GHS, which replaced the various classification and labeling standards used in different countries. The vendor was expected to index the SDS documents with infrastructure in place to scale up to indexing thirty thousand documents per month
    • The accuracy of indexing should be 97 percent or more at the field level

Our Solution

  • All the team members were hired as science and chemistry graduates. A comprehensive interactive training program was worked out with the client’s mutual consent
  • IDS staff was trained to study the 16 sections of SDS so as to extract/key the necessary data for filling in various fields under the client tool tabs, namely – Identification, Ingredients, Physical Properties, Transport, Regulatory, First Aid, Handling & storage and PPE
  • IDS implemented a two-stage process. The first stage reviews and analyzes each document in detail and indexes it by extracting data to enter into client software. A second stage carries out random QA of the documents indexed to ensure quality. Any new staff was associated with a mentor who checked her/his work 100% until qualification as ‘Qualified’ staff
  • The client online tool was deployed on citrix-based connections. The Citrix login licenses were provided by client
  • Following the success of the pilot, the live work was scaled up as per the agreed ramp-up plan. IDS team built up monthly capacity to index up to 30000 documents at the agreed SLA
  • IDS staff learned GHS regulation compliance and successfully supported client ramp-up. IDS provided indexing services for English and French language documents