The client was looking for a reliable vendor partner for outsourcing their fire code classification (FCC) services. Client project requirements mandated that:
- Vendors should have previous exposure to proving (M)SDS services and should have skilled staff with background and understanding to subjectively evaluate the documents based on client rules
- The accuracy of classified data should be 98 percent and above. TAT requirement was 24 hours for daily batches with less than 200 products and 48 hours for daily batches with 200-1000 products
- Hazardous information is listed throughout the (M)SDS, so a thorough reading is necessary in order to classify correctly. Vendor staff should be able to classify the (M)SDS correctly based on all the hazard statements made by the manufacturer regarding the properties and hazards of the material and to assign Health, Fire and Reactivity, and PPE ratings for each of the products which can be solid, liquid, gas, aerosol or powder
- The vendor was expected to have the infrastructure in place to scale up as per the ramp-up plan leading up to fifteen thousand documents per month
